PinnacleOS turns 38 years of expertise into a streamlined operation. Service tickets, customer equipment, revenue by service line. Everything in one place, nothing falling through cracks.
Every feature designed around the real workflow of selling, servicing, and supporting wide-format equipment.
Log repair requests, assign technicians, track parts. Know exactly where every service call stands without digging through emails.
Map every customer to their plotters, scanners, and printers. See purchase dates, warranty status, and service history at a glance.
See what drives margin: equipment sales, repairs, supplies, or managed services. Make decisions with data, not gut feel.
Know when maintenance contracts expire, equipment ages out, or trade-in programs match a customer. Reach out before they call someone else.
Replace the mental load of tracking everything in your head with a system that remembers for you.
Every customer, every piece of equipment they own, every service call. One place. Searchable. Always current.
Repair tickets move through a clear pipeline. Technicians know what's next. Customers get updates. Nothing gets lost.
Aging equipment, expiring warranties, trade-in windows. The system flags revenue opportunities so your team can act on them.
Pinnacle built its name on showing up, fixing what's broken, and doing it right. PinnacleOS is the system that makes sure nothing gets missed along the way.